What is TBDress?

TBDress is an online store that ships items such as dresses for special occasions, footwear, electronics and, beddings to international buyers. It was found in 2010 and it claims to deliver top-quality products at a very reasonable rate. Their products are customizable.

Is TBDress Legitimate?

In today’s world where cyber development is directly proportional to cyber-crimes, it is very hard to figure who is legitimate and who is not. A lot of fraudsters create fake websites and scam people.

However, TBDress is legitimate. TBDress has a registered trademark under Beijing Tidebuy technology Co. Ltd which is a liability company. Therefore, such a company can not be a scam. Also, a fraud company cannot survive for about a decade if they’re scamsters.

Can TBDress be Trusted With?

TBDress claims to use industrial standards safeguards to protect their users’ data which includes a secure socket layer (SSL). This technology creates a private channel between the server’s platform and the user’s device. Further, the data collected is encrypted so there is no chance of hackers being able to barge in. Therefore, TBDress is safe to use.

Products

The website primarily deals with clothing and one can find a lot of subcategories under the section. This includes clothing based on the occasion, based on trends, and based on different styles. Further, the website also has a men’s section, shoes and accessories, electronics, and bedding sections.

How to Purchase from TBDress?

One needs to sign up and create a user account. Further, one can sign in as a guest visitor on the website. You can browse through the product of your choice based on the categories available. In case of wanting to purchase a product, you could see the description of the product and then add it to the bag. Then you will require to give your shipping details and then proceed to make payment. In case you wish to cancel the product, it can be canceled any time before it is shipped while custom-sized and special occasion dresses need to be canceled within 24 hours of placement of the order.

Mode of Payments

TBDress supports various modes of online payment which include Bank Transfer, Credit Card, PayPal, iDeal, Sofort, and Webmoney. Therefore, in regions that do not have other options of payment, PayPal and Credit Card are always an option.

Shipping and Returns

TBDress ships its products worldwide and the shipping charges vary with each country and about the weight of the product.

Further, the products can be returned once you’ve stated the reason as to why you want to return the product. The website will respond within 1-2 days whether they have accepted your return request and if they send an authorization mail confirming your return, then your product will be returned and they’ll initiate your refund within 30 days. However, in cases of special occasion dresses the return can be done within 7 days. However, the product should be returned in the same condition you received it.

Customer Service and Grievance Redressal Mechanism

Any online website should have effective customer service. The website has a lot of customers and therefore, their customer service needs to be top-notch. TBDress has provisions created for customers to reach out to them via email ([email protected]) or through their registered phone number (+86 2968532816). The website also has a provision where one could send queries which can be found under the “contact us” page of the website. The customers can approach them concerning issues on shipping & delivery, payment, refund policy, privacy & security and, FAQ.

Conclusion

TBDress is a legitimate store with provides one with a huge variety of products such as women’s dresses for a special occasion, men’s wear, footwear, electronics, and bedding, and they’re primarily based in China. The website also offers a lot of exciting discount offers and placing an order is easy as navigating through the website is convenient and even the payment methods are very easy.

However, they take a lot of time to ship your orders and there have been complaints regarding the poor- quality of products delivered to them. Although they do have provisions of refund and exchange, it takes a lot more time than it did to get delivered. Their customer service is not very effective in solving customer disputes.