Priceline Hotels Customer Service Reviews

Priceline Hotels Customer Service Reviews

The best way to explore and see a new city is by booking a hotel in advance. This article will save you from the hassle of looking for good hotels by telling you all there is to know about Priceline Hotels.

Features:

Priceline‘s Pricebreaker Deals show you three distinct hotels and the final price, but you don’t know which hotel you receive until you complete the booking. Priceline’s search experience is above average, in our opinion. It works well for most simple inquiries, although it doesn’t handle state or country-based searches very effectively. It does provide the opportunity to search by address, something most other services don’t; enter a lesson, and the system will give the closest results.

Most hotel evaluations appear to come from Booking.com, at least for those outsides of North America. The functionality of the reviews is lacking. You can filter by traveler type but not by anything else, which means you can’t sort by room type or negative thoughts to locate the most relevant ones. The map on the particular hotel page is quite unsatisfactory.

Although it lacks any additional data points such as sights or hotels, it lacks information such as the distance to the closest airport. The distance to the airport and significant landmarks and airports is not on the hotel’s information page. The problem with booking hotels on Priceline is that all other travel sites have been doing it for a long time. Priceline provides both prepaid and pay-at-the-door hotel rooms, as well as refundable and non-refundable accommodations. Interestingly, the non-refundable rooms are often more expensive than the refundable ones.

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Price:

Priceline does not impose a booking or payment fee. We found that most hotels had a similar price to Booking.com. Priceline isn’t the cheapest option, but it’s worth looking at if you want to cover all bases.

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Availability:

Priceline’s availability is excellent because they have a partnership with Booking.com. Other travel sites can’t compete with the number of hotels and lodgings available. Their significant concentration is on local rivals in different regions so that you may find a select variety.

Accessibility:

Priceline’s mobile app, website, and mobile site, all are available for booking flights. What’s notable is that Priceline exclusively provides an English interface, emphasizing that its product is exclusive for the North American market.

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Payment Methods:

Priceline is only accepting MasterCard and Visa for most of the currencies. PayPal is also acceptable in some countries. If you’re paying in USD and want to pay overtime, you may choose so.

 

Customer service:

When comparison sites use rating platforms, they typically have relatively high ratings. Priceline has a local phone number for over 50 countries globally. However, they don’t seem to have any live chat, email, or text messaging options.

Conclusion:

We wouldn’t hesitate to book with Priceline, but we wouldn’t highly suggest them because their offerings are very general. The Pricebreaker discounts, on the other hand, are worth noting, especially if you’re traveling around North America. These discounts are fantastic because they provide significant savings and are available to everyone.