If you want to buy a pair of glasses online that are cheap and durable, then try out these online glasses’ retailers, Zenni Opticals, EyeBuyDirect, and Warby Parker. All of them are offering low-cost products and have a good quality of goods. But, which one of them is better and in which aspect? To understand this, we can compare different points of each company and review them all in a three-way comparison.

Following are the main qualities that we are going to compare:

Website and Ordering Ordeal:

A website is like the front face of any company. It marks the first impression on the customers in online shopping. If a company has a complex website, the customers might leave it without buying a single thing. These are some qualities of their websites:

• Zenni and EyeBuyDirect have a price filter, but Warby Parker does not have one.
• Zenni and Warby Parker have reviews and ratings of products on their pages. Moreover, they have virtual try-on features.

In short, all of these websites are clean and simple. Zenni and EyeBuyDirect offer customizations, while Warby Parker is easier to order products.

Selection:

All of these companies offer a variety of products. Numerically speaking, Zenni has the most, yet EyeBuyDirect and Warby Parker provide plenty of things and, they are adding new designs, they still cannot compare themselves to Zenni. All of the products from each company almost have the same features.

Quality:

The quality of products varies from company to company and even inside a company. The cheaper the product, the fewer the qualities it possesses. The low-cost products on EyeBuyDirect and Zenni have a cheap feel, while some people like some do not. The quality of Warby Parker’s products is uniform, and they are popular in terms of quality over the latter two.

Cost:

All of these retailers have low prices, but their prices vary on certain products.

• Zenni’s frame prices start from as low as $6 and can go higher based on products. On the other hand, their lenses have varying prices. Zenni is the only of the three to have Trviex 1.53 index lenses.
• EyeBuyDirect’s frames also start at almost the same price as Zenni and yet vary, but they also have premium products up to $100. Single vision lenses are cheap, but if you want UV protection and other features. Then you must pay extra money.
• Warby Parker has fixed prices on most of its products of $95 or $145. Their lenses are also high quality, but they do not offer any customization offer because their lenses contain all the features.

In short, Zenni has the lowest cost on its products, making it the first add on second is EyeBuyDirect.

Customer Service:

These three companies provide solid customer service, there have been some mishaps in the past, but they have improved. Overall, Warby Parker provides the best among them, and the customers are more pleased with its service than the other two.

Only Warby Parker among the three has any insurance plan, while the other two do not have any such service, but they provide flexible spending account service to cover it up.

All three provide the service of accessories with their products, and customers can also order changes to their products or add some upgrades to their products. The shipping service is also available worldwide. Warby Parker provides free service for many places while the other two charge some shipping fees. There have been some complaints about EyeBuyDirect’s slow shipping, but it has never been an important issue. If you do not like the delivered product, you can return the product in a limited amount of time. Zenni draws the short straw by only providing 50% of the original cost and has been viewed negatively in this respect.

To conclude, we can say that all three of them are excellent overall, but they lack in some areas in comparison to others and are superior to others in some areas.